Digital transformation

Digital transformation

companies in Poland focus on digitalization
0 %
managers believe that digitalization is necessary
0 %
managers believe that digitalization has increased work efficiency
0 %
companies are at an advanced stage of implementing digitalization
0 %
companies use new technologies every day
0 %

results of the study “BARRIERS and TRENDS. Technological transformation of companies in Poland, taking into account the human/employee/consumer perspective.”

What is digital transformation?

  • Digital transformation is the process of using digital technologies to create new or modify existing business processes in order to optimize and improve them.
  • By digitizing processes or introducing robotization of repetitive activities, a company can generate real savings and produce repeatable and uniform quality products necessary for mass production.
  • Digital transformation is a complex process in which companies revise applicable standards, procedures and practices. By introducing changes, they improve and accelerate areas such as: production, document circulation and human resources management.

Digital transformation modernizes, simplifies, optimizes processes and makes them SCALABLE

The importance of digital transformation

Digitalization of business processes is for companies:

A necessity

Organizations that do not introduce solutions that digitize processes in a timely manner may lose the advantages that are necessary so as to maintain competitiveness and position on the market.

A tool

Digital transformation introduced in a company is a tool for streamlining and optimizing processes in the organization, and not a goal in itself.

New possibilities

Implementing digital transformation provides opportunities to develop and globalize the company and develop a technological and qualitative advantage on the market.

What does digital transformation mean for business owners?

A way to increase efficiency 77%
A response to the customer's needs 61%
A way to reduce costs 60%
A way to develop opportunities 53%

Digital transformation of companies 2020. Report on the results of the study

what areas does digital transformation affect?

Maintaining competitiveness in a global and constantly evolving market depends on the company’s ability to quickly adapt new technologies and optimize its own processes within the organization structures. Digital transformation plays a key role in the areas of:

  • Client-company relations :
    • Consumers now have much more choice in products and services than ever before. Only innovative companies that provide the highest quality products are able to compete with each other for customers.
    • Equally important is the issue of availability and purchasing environment. A friendly application interface, simplified procedures, automated solutions and payments, speed of the process, and suggestions personalized to the client increase the numer oftransactions  strenghten the consumers’ loyaltyto  the brand.
  • Employee-company relations:
    • Digital transformation provides employees with a simple, modern, safe and more satisfying work environment.
    • Repetitive activities can be eliminated and replaced with technical improvements which minimize the effects of burnout and routine.
  • Product digitization:
    • Using technology to improve a product or service, such as making smart or voice-activated devices more innovative and better than those offered  by the competitors.
    • Digital transformation helps companies stay at the forefront of technology and creates the agile infrastructure needed to continually innovate and adapt to rapid changes and consumer demands.
  • Optimization
    • Using the digitization of individual production stages and their automation allows you to increase the scale while accelerating the entire process.
    • Digital transformation allows you to eliminate errors and simplify the process.
    • It makes all processes really scalable.


Digitizing business processes is super scalable.

Digitization of business processes using robots is quick to implement with minimal costs.

Robots can be easily modified and upgraded to adapt to business changes

How long does the digital transformation process take?

  • The duration of the digital transformation process is directly dependent on the size of the project.

  • New, unforeseen processes often appear during the analysis of processes

elements of digital transformation

1. Defining expectations regarding the IT area

The key task of technology is to support and achieve the organization’s business goals. Therefore, it is extremely important that they are well defined and placed in the right time perspective.

2. Assessment of IT area readiness

Digital transformation requires from the IT area not only operational excellence but also scalability, reliability, flexibility and security of systems.

7 domains influencing the effectiveness of the IT operating model
  • Implementation of strategic goals and expectations;
  • Decision model regarding IT;
  • Structure and division of tasks;
  • IT competences, profiles, employment model.
  • Business-IT cooperation model;
  • Assessment of cooperation with IT by Business.
  • Project (and project portfolio) management methodologies;
  • Documents related to project management;
  • Key projects implemented.
  • Service strategy, IT service and process management;
  • Portfolio and types of IT services;
  • Service settlement model;
  • Review of the application portfolio and application standards;
  • Assessment of key systems and applications in terms of vendor lock-in ;
  • Assessment of the compatibility of systems with current business needs and planned development directions;
  • Data model (conceptual and logical);
  • Available IT infrastructure;
  • Data processing centers, network, and Internet connection points used.
  • IT security policy;
  • Security monitoring;
  • Business continuity;
  • Backups.
  • IT budgeting process;
  • IT capital expenditure (CAPEX);
  • IT operating costs (OPEX);
  • CAPEX to OPEX ratio;
  • Revenues from IT services.

3. Development of requirements for the system and supplier

Requirements gathering is an essential step in any project, but many organizations struggle with it.

Proper requirements gathering is critical to delivering business value from IT projects, but remains elusive
and a cumbersome task for most organizations. It requires a comprehensive approach to requirements gathering, otherwise projects will consistently fail to meet business expectations.

4. Change Management

Change management is the process of planning, implementing and consolidating changes in the organization. It refers to the way  how companies deal with changes such as the implementation of new technologies, adaptations to existing processes, and changes in the organizational hierarchies.

Examples of implementing digital transformation

Process improvement

Business need

Company X used….

Benefits generated

Company X used….


Business need

Company X used….

Benefits generated

Company X used….


Business need

Company X used….

Benefits generated

Company X used….

they trusted us


Dorota Bury

Director of the Technology Consulting Area

Michał Zwierzchowski

Director of Technology Implementation and Development

Contact us!

Complete the short contact form so that we can learn about your needs and be able to respond to yours

Zapisz się na newsletter

* Pole obowiązkowe